IMPROVING THE EFFICIENCY OF DDCI

With the spirit of market demand, Quang Ninh has constantly sought and actively opened many channels to receive opinions with different ways to listen, creating an open, friendly and close space between authorities at all levels and agencies. departments and sectors with investors and businesses. Typically, as in the 2016-2018 DDCI survey, the survey questionnaire focuses on the quality of the OSS department and administrative procedures. In the period of 2019-2020, additional issues of land access and quality of infrastructure will be added. By 2020, under the negative influence of the pandemic, the DDCI survey for 13 localities and 21 departments, agencies and sectors in the province will be deployed online on a dedicated platform; supplementing the task of capturing the actual capacity of the business community in Quang Ninh province due to the impact of the Covid-19 pandemic.

DDCI Quang Ninh 2020 also adds an assessment of the phenomenon of "work extrusion between departments, departments or branches or extrusion of work to a higher level of authority" in the Time cost section for departments, departments and branches. ; adjusted some content of the component indexes to better reflect the new requirements posed to departments, agencies, districts, towns, and cities in the context that provinces and businesses go hand in hand to overcome this period. Difficult times due to the Covid-19 pandemic…

The continuous innovation in business approach has helped Quang Ninh gain more and more sympathy and trust from the business community. This explains why, although 2020 is a difficult year for most businesses in the province, the response rate of businesses to the province's DDCI index is the highest ever. up to now, reaching 36.2%. Compared to previous years, the percentage agreeing with the statement that the leader has listened to and absorbed the opinions of the business has increased sharply (in previous years, it was only about 80%, in 2020 it reached 91%), the rate Enterprises' assessment of cadres causing difficulties for profiteering has decreased significantly (in previous years, it was over 20%, but in 2020 it is only 3.7%). The results of DDCI 2020 are measured based on the aggregate opinions of about 6,500 units, including enterprises, cooperatives, individual business households that are operating, production and business, and project investment deployment. in Quang Ninh province has partly confirmed the value of trust of the business community with localities, departments, branches and Quang Ninh province.

Evaluating the effectiveness of DDCI Quang Ninh, Mr. Dau Anh Tuan, Head of the Legal Department of the Vietnam Chamber of Commerce and Industry (VCCI) said that: Of the 54 provinces and cities in Vietnam that have carried out DDCI assessment, Quang Ninh is the locality with the most methodical, highly committed and effective implementation method. Quang Ninh's effective implementation of DDCI is one of the contributing factors to maintaining the No. 1 position in PCI continuously for the past 4 years. And especially the foundation for Quang Ninh to firmly cope with the challenges caused by the epidemic, successfully implementing the "dual goal"...

In the context that all aspects of socio-economic life continue to be heavily affected by the pandemic, the DDCI indicators are still identified by Quang Ninh as one of the reliable guidelines for departments, sectors and localities to propose. out practical action programs, close to the actual situation. It is known that the Provincial Investment Promotion and Support Board has recently presided over the implementation of the DDCI 2021 survey form. In order to obtain objective and honest assessments, specialized agencies have implemented the form. Direct survey via ballot and online survey on IT platform with the participation of nearly 10,000 businesses, cooperatives, business households in the area and domestic and foreign investors who have been, are and will invest. private in Quang Ninh. The content of the survey will still focus on the goal of helping departments, branches and localities of the province to review, evaluate and review the quality of governance, especially in addressing legitimate needs of businesses, creating a favorable environment. open investment.

In addition, DDCI 2021 will not only assess the interaction between businesses and authorities, but also help assess business problems. From the DDCI report, the province sets out the expectation that it can identify the weaknesses of private enterprises to offer support, training and consulting programs with the goal of improving the capacity and qualifications of the province's private enterprises. . It is expected that the survey results will be aggregated and announced in the first quarter of 2022