Quang Ninh Investor Care: Good initiative in improving the business and investment environment

Quang Ninh Investor Care has the task of proactively capturing information, summarizing the implementation of extra-budgetary projects, finding out the difficulties and obstacles in the implementation of projects; promptly directing affiliated units to support and solve the recommendations, difficulties and problems of investors; proposing to competent agencies to consider and resolve to ensure progress, efficiency and minimize administrative procedures.

Quang Ninh province officially launched Quang Ninh Investor Care, on July 2, 2021.

Quang Ninh Investor Care has the task of proactively capturing information, summarizing the implementation of extra-budgetary projects, finding out the difficulties and obstacles in the implementation of projects; promptly directing affiliated units to support and solve the recommendations, difficulties and problems of investors; proposing to competent agencies to consider and resolve to ensure progress, efficiency and minimize administrative procedures.

Every month, the Investment Promotion Agency (IPA) - the standing agency of Quang Ninh Investor Care will assume the prime responsibility for working, monitoring and synthesizing support work, solving difficulties and problems and reporting to the Provincial People's Committee on the results of solving difficulties and problems for investors in the province. The members of the Working Group are entitled to use the seals and specialized parts of their respective departments, divisions, branches and localities to assist in the operation process.

Immediately after its establishment, Quang Ninh Investor Care urgently coordinated with departments, agencies and localities to review and synthesize projects with non-budget investment capital to deploy investment support. Of which, 39/101 projects with a total investment of more than 121,600 billion VND were selected to prioritize the early start of construction in 2021.

In projects with capital investment outside the budget, Quang Ninh Investor Care reviews, synthesizes, updates information and urges the implementation of support activities, in the field of industrial production, manufacturing and processing industry. There are only 4 projects but they have the highest total investment with nearly 53,000 billion VND (accounting for 43.4% of the total registered investment). In addition, the service and tourism sector has 9 projects with a total investment of more than 36,300 billion VND (accounting for 29.9%); the urban and housing sector has 15 projects with a total investment of more than 18,200 billion VND (accounting for 15.1%); the commercial business sector has 6 projects with a total investment of more than 12,400 billion VND (accounting for 10.28%); the agricultural sector has 3 projects with a total investment of nearly 900 billion VND (accounting for 0.74%); the transport sector has 1 project with a total investment of more than 610 billion VND (accounting for 0.51%); the education sector has 1 project with a total investment of 241 billion VND (accounting for 0.2%).

IPA - Quang Ninh Investor Care standing agency contacted businesses in Ha Long city, September 2021.

In just over 2 months after its establishment, Quang Ninh Investor Care has received more active participation from departments, agencies, sectors and localities in coordinating and implementing specific support procedures related to post-investment activities of extra-budgetary projects. Up to now, there have been 12 transformation projects (accounting for 31.58%). Through surveying, contact, listening and solving difficulties, it is expected that by the end of this year, 10 more projects that have been selected by investors will be considered, put into operation (excluding 4 projects that the Provincial People's Committee is focusing on directing and starting construction in October 2021.

Not only paying attention to extra-budgetary projects, to promptly grasp the difficulties and obstacles of enterprises and the province in production and business activities, especially in the context of complicated developments of the Covid-19 epidemic, but Quang Ninh Investor Care has also cooperated with Business Associations of provinces and localities: Ha Long, Mong Cai, Uong Bi, Dong Trieu, Quang Yen, Van Don to organize meetings and business contacts. These programs have received great attention from the business community. Accordingly, at meetings, representatives of Quang Ninh Investor Care informed the new points of PCI, DDCI in 2021; listened and answered the difficulties and recommendations of enterprises; evaluated the situation of accessing mechanisms, policies, and solutions to support provincial and local businesses, solutions to support businesses to overcome the impact of the Covid-19 pandemic...

Quang Ninh Investor Care is actively implementing communication and propaganda work to the business community having investment projects in the province and potential investors through modern and advanced methods such as creating QR code leads directly to the official Zalo account of Quang Ninh Investor Care; connecting with members and a large number of business communities; strengthening the introduction of the purpose and mission of Quang Ninh Investor Care and send it together with the DDCI survey form to 6,500 businesses in the province. Quang Ninh Investor Care is also being evaluated and considered by the Vietnam Chamber of Commerce and Industry (VCCI) for inclusion in a new model in the report of the National PCI Project with the United States Agency for International Development (USAID) on initiatives to promote the positive effect of improving the investment environment and enhancing PCI competitiveness.